FAQs | dscloudbounce.com | Mocksville NC

Frequently Asked Questions

•How long are the rentals?

Our rentals can be for any amount of time you need them. However, our prices are set for a maximum of 6 hours.

•What is included in the rental?

Rentals include, delivery, set up and pick up within a 20 mile radius.

•Can inflatables be set up on anything besides grass?

Yes, inflatables can be set up on concrete/asphalt. However, there is an additional fee.

•Are there any delivery fees?

Yes and no. Our prices include delivery within a 20 mile radius. Anything over 20 miles is $3 per mile one way.

•How much does it cost to rent a bounce house?

Prices for bounce houses start at $155 and go up in price and size from there.

•What is the cancellation policy?

You can cancel or reschedule your event up to 24 hours before your event. At which point you will receive a raincheck in the amount you have paid, good for up to 1 year.

•Do you service parks?

Unfortunately, we are no longer able to hold events in parks or other public places for private parties.

•What if my city isn’t listed?

If your city is not listed we, unfortunately, do not service that area. If an order is placed with an erroneous city which happens to be outside of our service area we reserve the right to cancel said order or issue an additional $150 delivery fee. These will be treated on a case by case basis.

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